Can I use my own boxes?

Of course you can! We just ask that the boxes you choose are as sturdy as the ones we sell. They must be made of double-walled cardboard which means you should see at least two layers of zigzags when you look closely at the edge of the box. Please don’t risk damage to your stuff by using any old box. Never use boxes, like crisp boxes, which were originally intended for another purpose. Your box needs to be heavy-duty, so if it’s second-hand, it’s probably not suitable. LOVESPACE packing materials are double-walled and made of corrugated cardboard and are designed to handle up to 25kg of contents. You can see see our full range of boxes and buy them here.

Can I get my packing materials delivered tomorrow?

Yes, we offer next day delivery (excluding Sunday) of cardboard boxes, bubble wrap and all other packing materials. Just make sure that you place your order by 11am the working day before you need them, and they’ll be with you in a flash! It’s always a good idea to order your materials as early as possible, so you have enough time to pack your stuff ahead of your collection.

What kind of boxes and packing materials do you provide?

The packing materials we provide are designed specifically for storage and transportation. Our cardboard boxes are made of double-walled corrugated cardboard for extra strength. We also sell specialist packing materials including boxes for suitcases, bikes, clothes, crockery and archiving. You can order your boxes, packing tape and bubble wrap by clicking here. Here are some of the packing materials we sell: Small box: 29 x 40 x 34cm Medium box: 41 x 41 x 41cm Large box: 45 x 45 x 50cm Medium suitcase box: 45 x 25 x 58cm Large suitcase box: 52 x 40 x 75cm Archive box: 40 x 34 x 29cm Book box: 40 x 34 x 29cm Crockery box: 36 x 58 x 32cm Clothes box: 46 x 33 x 33cm Bike box: 147 x 23 x 97cm We really do recommend you use our boxes as they’re able to withstand significant weight and are suitable for transportation and storage. If you do need to use your own packing materials, please read through our guidelines here.

Do I have to be present during the packing?

Yes, we always require you or your representative to be present during packing. We’ve packed for thousands of customer’s and we’ve learned that it’s the best way to ensure we pack precisely what you need us to. We will not take responsibility of what has (or hasn’t!) been packed on the day of collection. We’ll follow the instructions provided on the day.

When can you collect my stuff?

On our standard collection service your driver will be with you any time between 7am and 7pm on the date you request. So that we can collect your stuff, please ensure that you (or someone that you trust) is available for the full duration collection window. For most UK postcodes we’ll send you an 2-hours estimated collection time by email the day before your collection to help you plan your day. The cut-off time for next day collections is 11am the working day before. For Monday collections, please book before 11am the Friday before. From Monday to Saturday you can select a more specific timeslot for an extra charge.

Where can you collect my stuff from?

We can collect your stuff from any mainland UK address; be it your home address, a business address or your student halls of residence. To ensure a successful collection first time, make sure you enter your full address and an accurate postcode. It can also really help if you tell us that your home is in a gated complex and your driver will need to ring your buzzer for access, or if you’re leaving your stuff with a concierge, or in reception. Our standard collection service includes collection from the ground floor. Please make sure your stuff is packed and ready and waiting on the ground floor for your driver to collect. If you need extra assistance, we can offer a doorstep collection in most areas for an additional charge of £25.00. If you need this service get in touch with our friendly customer support team. To place your order, click here to Start Storing.

Will my driver call when they’re outside?

Unfortunately, we can’t guarantee that you’ll get a call from your driver, so we always try and make sure that we get as much detail as we can to make sure there aren’t any problems that would require a call. To ensure everything runs smoothly, please tell us any special delivery instructions when you place your order. For example, letting us know your home is in a gated complex and your driver will need to ring your buzzer for access, or if you’re leaving your stuff with a concierge, or in reception.

How much does it cost to have my stuff delivered back?

Our standard delivery from 7am to 7pm Monday to Friday starts from £5.95 per box and other item. If your stuff is being delivered to a location greater than 25 miles from the collection address, an additional charge of £5 per box or other item applies – bikes will cost an additional £60 per box. More specific timeslots, next day and Saturday deliveries are available for an extra charge. For some remote locations such as the Scottish Highlands, the delivery of your boxes and other items can take up to 2 working days.

How do I get my stuff delivered back to me?

Ordering a delivery is simple! All you need to do is follow these 5-steps: 1.Log into your LOVESPACE account 2.In the drop-down menu, found in the top right-hand corner of the screen, click “MY STUFF” 3.Then, click “WITH LOVESPACE”. You’ll see all your boxes currently in storage on this page 4.Choose the boxes you’d like to be delivered back to you and click “RETURN” 5.Select the address you’d like your boxes delivered back to and choose your delivery option. Be sure to select a date when you, or someone you trust like a receptionist, will be available throughout the full timeslot to sign for your delivery Remember you don’t need to take all your boxes back at once. Take what you need, and we’ll continue storing the rest. Lots of customers use us as an extension of their wardrobe and keep their bulky or seasonal stuff like Christmas decorations with us all year round.

Can you deliver my stuff back to a different address?

Yes. If you’re on the move, that’s no problem at all. We’ll deliver your stuff to the ground floor of any address you like within the mainland UK, be it your home address, a business address or student accommodation. There’re only some locations we can’t arrange delivery to, such as airports and train stations. All we need is a residential or commercial address, postcode and someone available to sign for your delivery. If your stuff is being delivered to a location greater than 25 miles from the collection address, an additional charge of £5 per box or other item applies – bikes will cost an additional £60 per box. To deliver your stuff to a different address, simply enter a new address when placing your order. Get your files delivered to your office, your winter boots to your home and your surfboard to your favorite holiday spot!

Moving Home? 5 Top Tips to make your move stress-free

Name: Moving Home? 5 Top Tips to make your move stress-free
Brand: LOVESPACE
SKU: LOVESPACE
Price: 99 GBP
Availability: OnlineOnly
Rating: 4.7 (1724 reviews)

From flat hunting to making an offer, packing and then arranging for a man and a van - moving can be a real pain in a busy city like London. We know that getting everything you own from one place to another can be one of the most stressful parts about moving. Instead of being swamped by cardboard boxes, use our five top tips to make moving day stress-free.

1. Start packing early

There’s always far more to do than even the most organised person can imagine, so start packing several weeks before your move. This will not only help you to avoid a mad rush for bubble wrap on moving day; it will also provide a good opportunity for a purge. Will you really ever use that bubblegum bath set your that niece gave you for your birthday? Make moving stree-free with clever packing and storage

Make moving stree-free with clever packing and storage

2. Selective & organised packing

Don’t be a hoarder. When you start to pack, have a think about the things you’ll need as soon as you move in. While plates and cups are must-have items, will you really use the snowboard or your entire Game of Thrones book collection while you’re settling in to your new home? These non-essential things can go into boxes early, or even better go into storage. LOVESPACE offers storage-by-the-box with free collection and return delivery to any UK address from just £1.95 per box per month. Especially useful if you’re moving out of one home and won’t move into your new place for a little while. Managing fewer boxes when moving in will not only save on stress levels but also give you breathing space to arrange furniture where you want it, and complete any minor DIY tasks that need handling in your new home.

3. Make lists - and label your boxes

Lists and labels – either done by hand or kept on your phone - can be super helpful when trying to keep track of all your stuff during the move. Grab a permanent marker to label boxes – not just ‘kitchen’, ‘bedroom’ but more specific: for example ‘cleaning products for kitchen’ and ‘winter jackets’. There are some great apps for to-do lists, like Wunderlist, which you can even share with partners and housemates. LOVESPACE boxes with label

4. Use LOVESPACE for a stress-free move

If you are moving soon, LOVESPACE can help! We will collect boxes or furniture from your current address, store them for as long as you like, and then deliver them to your new flat or house whenever you want them. On moving day, make sure all boxes are sealed, labelled and ready to go. Our driver will then collect them and safely transport everything to our storage facility, where we'll look after them until you choose to have them delivered to your new home! Ta-daa! And the job is done! Click here for an instant storage quote or for packing materials like boxes, tape and bubble wrap.

5. Save up to 8 hours of admin time with Just Move In

When you move, a whole bunch of services are likely to need your attention, including council tax, insurance, broadband, gas and electricity. And let's face it, nobody likes dealing with those chores! That's why we've partnered with JUST MOVE IN - the move-in concierge service. They'll save you up to 8 hours of your precious time by sorting out lots of that tedious admin for you - and the best thing is that the service is FREE when you use the link below!

Moving soon?

Get more info on our removals service here. Like this article? Share it with your friends to help them to Live A Bigger Life.

Moving soon? 5 tips to make moving home stress-free

1. Start packing early

2. Selective & organised packing

3. Make lists - and label your boxes

4. Use LOVESPACE for a stress-free move

5. Save up to 8 hours of admin time with Just Move In

Moving soon?

We collect. We store. We deliver.

We use cookies

Why do we use cookies?↓

Moving soon? 5 tips to make moving home stress-free

1. Start packing early

2. Selective & organised packing

3. Make lists - and label your boxes

4. Use LOVESPACE for a stress-free move

5. Save up to 8 hours of admin time with Just Move In

Moving soon?

We collect. We store. We deliver.

Why do we use cookies?
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